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DigiLocker is a government-backed cloud-based platform that allows citizens to store, share, and verify documents and certificates digitally. It’s a flagship initiative of the Ministry of Electronics & IT (MeitY) under the Digital India program and is intended to help citizens access authentic documents in their digital document wallet. DigiLocker documents are considered to be equal to the original physical documents. By using DigiLocker, you can conveniently access your documents anytime, anywhere, and enjoy the benefits of paperless governance. DigiLocker can also be useful for verifying documents with government agencies. For example, if an agency asks for legal documents for verification when applying for an exam or service, you can provide your locker number so they can quickly verify your identity. This eliminates the need to carry original documents and the risk of losing them.
The number of issued documents via DigiLocker grew from 350.29 (likely in millions) in 2018-19 to 673 million in 2023-24 (a growth of about 92% over the last six years), indicating a consistent effort to digitize and make official documents available through the platform. The year-on-year increase suggests ongoing initiatives by various government departments and agencies to issue digital documents. The total number of registered users in DigiLocker also increased exponentially, rising from 2.05 million in 2018-19 to 26.27 million in 2023-24, a remarkable increase of about 13 times. This rapid adoption indicates growing awareness and acceptance of digital document storage among Indian citizens. The consistent year-on-year growth suggests successful outreach and user acquisition strategies, as well as increasing digital literacy and trust in digital platforms. The number of documents accessed via DigiLocker fluctuated over the years but showed a general upward trend. Starting from 14.47 million in 2018-19, it reached a peak of 2,259.87 million in 2023-24, representing a massive increase of about 156 times. The significant jump from 111.4 million in 2021-22 to 857.14 million in 2022-23 and then to 2,259.87 million in 2023-24 indicates a rapid increase in platform usage, possibly driven by increased digitization of services and growing user comfort with digital document access. Consumed documents via DigiLocker rose from 24.54 million in 2018-19 to 13,627 million in 2023-24 (astounding growth of about 555 times). This metric refers to those documents that have been used or verified by third parties, suggesting a significant increase in the acceptance and utilization of DigiLocker documents for official purposes. The exponential growth indicates that DigiLocker is increasingly becoming an integral part of document verification processes across various sectors.
The exponential growth across all metrics, especially in registered users and consumed documents, indicates a swift adoption of digital document services in India. The massive growth in consumed documents suggests the growing acceptance of digital documents for official purposes, potentially streamlining various processes and reducing paperwork. Despite the impressive growth, with India’s large population, there’s still significant potential for further expansion in user base and document issuance. The substantial increase in accessed and consumed documents per user over the years suggests that users are becoming more active and finding more use cases for the platform. The growth in issued documents indicates ongoing efforts to digitize government records and services, contributing to India’s digital infrastructure. The exponential growth in consumed documents could indicate significant time and cost savings in document verification processes across various sectors.
In conclusion, the DigiLocker platform has shown remarkable growth and adoption from 2018 to 2024. It appears to be playing an increasingly crucial role in India’s digital ecosystem, facilitating easier access to and verification of official documents. The data suggests a successful implementation of this Digital India initiative, with potential benefits in terms of convenience, efficiency, and reduced paperwork for citizens and organizations alike. As the platform continues to grow, it may further contribute to India’s digital transformation, potentially leading to more streamlined processes in areas such as education, employment, financial services, and government interactions.
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