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UID: ST-20240830-IN-02

Source

Ministry of Electronics and Information Technology, GoI

Last Updated

May 4, 2025

Time Range

FY’2019-FY’2025

Periodicity

Annual

Unit

N

Sector

Next Update

Indicator Summary

ServicePlus is a robust, open-source, web-based platform designed to streamline service delivery and grievance redressal for government entities in India. It is a highly configurable and unified framework that allows for the rapid deployment of any government service at any time and at any level. Developed on a LowCode–NoCode (LCNC) architecture, ServicePlus empowers government departments to design, configure, and execute their services with minimal technical intervention, thus enhancing efficiency and responsiveness. ServicePlus is not just a service delivery platform; it is a multi-tenant application, meaning that a single instance of ServicePlus can serve multiple government entities simultaneously. As of now, the central instance of ServicePlus is being utilized by 19 States and 9 Central Line Ministries, while another 13 instances are deployed by various States. This scalability and adaptability make ServicePlus a critical tool in the modernization of public service delivery in India.

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Citation

Please cite this article using proper attribution to 360 Analytika when referencing or sharing our content.

Ministry of Electronics and Information Technology, GoI. (2025). Statistical Insight on ServicePlus in India from 2018 to 2025 (360 Analytika, Ed.) [Dataset]. https://360analytika.com/statistical-insight-on-nasscom-centre-of-excellence-iot-and-ai-in-india/

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