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ServicePlus is a robust, open-source, web-based platform designed to streamline service delivery and grievance redressal for government entities in India. It is a highly configurable and unified framework that allows for the rapid deployment of any government service at any time and at any level. Developed on a LowCode–NoCode (LCNC) architecture, ServicePlus empowers government departments to design, configure, and execute their services with minimal technical intervention, thus enhancing efficiency and responsiveness. ServicePlus is not just a service delivery platform; it is a multi-tenant application, meaning that a single instance of ServicePlus can serve multiple government entities simultaneously. As of now, the central instance of ServicePlus is being utilized by 19 States and 9 Central Line Ministries, while another 13 instances are deployed by various States. This scalability and adaptability make ServicePlus a critical tool in the modernization of public service delivery in India.
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