Over the years, numerous initiatives have been undertaken by various State Governments and Central Ministries to advance the era of e-Governance in India. Sustained efforts have been made at multiple levels to enhance public service delivery and streamline the process of accessing these services.
The evolution of e-Governance in India has progressed from the mere computerization of government departments to more comprehensive initiatives that emphasize governance principles such as citizen-centricity, service orientation, and transparency. Lessons learned from earlier e-Governance efforts have been instrumental in shaping the country’s progressive e-Governance strategy. Recognizing the need to accelerate the implementation of e-Governance across National, State, and Local government levels, a programmatic approach has been adopted. This approach is guided by a unified vision and strategy, offering the potential for significant cost savings through the sharing of core and support infrastructure, promoting interoperability through standards, and presenting a unified interface of government services to citizens.
The National e-Governance Plan (NeGP) embodies this holistic vision by integrating e-Governance initiatives across the country into a collective and shared mission. A vast, countrywide infrastructure is being developed, extending to the remotest villages, accompanied by large-scale digitization of records to ensure easy, reliable internet access. The overarching goal, as articulated in NeGP’s Vision Statement, is to bring government services closer to citizens.
“Make all Government services accessible to the common man in his locality, through common service delivery outlets, ensuring efficiency, transparency, and reliability of such services at affordable costs, to meet the basic needs of the common man.”
This comprehensive compilation of statistical data on India’s digital governance encompasses a wide array of services provided by the Government of India. It is intended to offer a detailed overview, facilitating informed decision-making on policy matters.
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